We understand the importance of a great customer experience…

… and we can help you consistently deliver.


Who We Are

The Kandela team is made up of industry experts, innovators and customer service gurus. Our concierges are trained to build rapport and eloquently manage an endless number of customer scenarios. Our company values are focused on creating long-term connections between you and your customers.

Click here to meet the Kandela leadership.


Why We Are Different

Our concierge service is a single point of contact model. We are always striving to improve our equation and the results are higher satisfaction scores for you. The Kandela team is consistently innovating around product offering, platforms and programs. We also focus our efforts on ensuring our agents align with the needs of your customers. We don’t stop moving and take our partnerships to heart.

Click here for 10 Ways We Can Power Up Your Brand.


The Significance of a Single Point of Contact

Single point of contact is a critical element to building your brand equity. Customers want to know that they have someone to call/text/email if they have questions, require additional information or if something does not go as planned. A trusted, single point of contact is what makes customer service scores and brand perception go from good – to great. The concierge, single point of contact model also helps to establish your company as an expert in everything energy.


How We Work

Kandela doesn’t require a technology investment or access to client data. We help you navigate your own requirements so you are ready to launch our platform within just a few weeks. We also work towards a long-term partnership that will allow us to grow your programs and adjust services strategies as needs and demands change, strengthening your brand in the marketplace.


Be Our Partner

The Kandela team will be by your side and focused on your goals, from starting up to measuring your success.

Contact the Kandela team by email at partnerships@kandela.com or give us a call at (310) 860-6258.

Providers You Know & Trust

Popular Home Services

TV

Get your choice of cable, satellite, or fiber optic TV service from the provider with the channel packages and features that best fit your desires and budget.

Internet

Get connected with high speed internet service that suits you best – cable, DSL, fiber optic, or satellite internet. Let us find the perfect plan and best service provider for you.

Phone

We’ve partnered with the nation’s most reliable communication companies to provide you with a home phone service plan that works for you.

Home Security

Let us help you safeguard your family with the right home security system, from a provider you know and trust.

Moving & Storage

Whether you need local or long-distance movers, or portable storage service, let us arrange a moving and storage solution tailored just for you.

Utilities

Not sure which utility companies service your new home? Let your concierge do all the research and provide you with a comprehensive list of your basic utility providers.

Change of Address

Save yourself a trip to the post office (and $1!) with our comprehensive change of address and mail forwarding solution, powered by Updater.

Home Automation

Lock your doors, turn off lights, adjust your thermostat, connect to video surveillance, and much more – from your computer, tablet, or smartphone – no matter where you are.

Our Happy Clients

…the entire service I think is amazing. I would absolutely use Kandela again and I would recommend them to anyone…
Kendra H., Concord, CA - Yelp (5 Star Review)
I totally recommend these guys to anyone and everyone! You can not beat the peace of mind!
Edwina D., Woodland Hills, CA
This was a great time saver and so helpful in looking at all of my options. I would recommend them to anyone.
Katie S., Chesterfield, VA - Yelp (5 Star Review)
Thanks for the amazing customer service & savings!!
Kim M., Riverside, CA
Thanks so much for the follow-up and support… you guys deliver on another level when it comes to customer service.
Lubor K., Los Angeles, CA
Can’t say enough good things about the excellent customer service. Recommend this service to all.
Kathy J., Chula Vista, CA - Yelp (5 Star Review)